The Supervision Process in Social Work: Emotional Dissonance and Acting
Title | The Supervision Process in Social Work: Emotional Dissonance and Acting |
Publication Type | Journal Article |
Year of Publication | 2023 |
Authors | Viviani D |
Secondary Title | Italian Journal of Sociology of Education |
Volume | 15 |
Issue | 1 |
Pagination | 119-137 |
Date Published | 02/2023 |
Publisher | Padova University Press |
Place Published | Padova, IT |
ISSN Number | 2035-4983 |
Keywords | emotion regulation, emotional dissonance, emotional labor, Social Work |
Abstract | Abstract: Being a social worker involves a heavy emotional burden, if we consider the implications of a social worker’s relationship with their clients. In their profession, they have to face the aspects of human life which involve most suffering, such as sickness, poverty, death, violence and hardship. Contact with these areas of human experience can become extremely wearing, to the point where an imbalance arises between the emotions normally required by their professional role and those they actually feel. This is why social workers are at risk of experiencing what Hochschild (2006) calls emotional dissonance. Based on these assumptions, the aim of the study which forms the basis of this article was to draw attention to how social workers handle the emotions their job evokes in them. Furthermore, we intend to investigate whether and how social workers dedicate time and space to reflecting on their feelings and emotions. |
URL | https://ijse.padovauniversitypress.it/2023/1/6 |
DOI | 10.14658/pupj-ijse-2023-1-6 |